Brisbane Event Calendar

Brisbane is home to a variety of live music and entertainment in a number of venues across the city, along with some major festivals, carnivals, sporting and community events that everyone will enjoy. To see what's on in Brisbane this month, browse through the list of events below. You can skip ahead to view events that are held later in the year, and can see what's happening this month by clicking Calendar View.

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Smash Your Goals: Customer Journey Mapping Masterclass

You've asked for it + we've delivered! 

Following the success of our recent panel discussion on Customer Journey, Networx + Customer Frame are excited to announce our full day masterclass on this very topic.

Get ahead of the trends:
• By the year 2020, customer experience will overtake price + product as the key brand differentiator
• 86% off users are willing to pay more for a better customer experience
• 73% of buyers point to customer experience as an important factor in purchasing decisions
• 65% of buyers find a positive experience with a brand to be more influential than great advertising

Businesses that invest in Customer Journey Mapping enjoy:
• Greater Return on Marketing Investment (ROMI) - A focus on the buyers journey reaps over 50 percent greater return on marketing investments than for those that don’t.
• More Positive Social Media Mentions - Unsurprisingly, a focus on the customer journey typically means a better customer experience. Translation? Nearly 25 percent more positive social media mentions.
• Greater Revenue From Customer Referrals - Better customer experience also drives better and more positive word of mouth, driving over 2.5 times greater revenue from customer referrals.
• Faster Average Sales Cycle - If your business isn’t interested in speeding sales, you can ignore this. But if you are… those who manage journeys enjoy over 13 times greater cross- and up-sell revenue.
• Greater Cross Sell and Up-Sell Revenue - If cross- and up-sell revenue over 55 percent greater than your competition is at all compelling, this stat alone should be enough to get you started.


If you're facing challenges like:
• Getting your marketing messaging to cut through to the customers you want
• Squeezing margins, shrinking prices + poor performance
• Internal silos + departments + a team that seems to be running in opposite directions then chances are – mapping your customer journey will not just help, it will take your business to a whole new level.

If you’re a senior marketer, business owner, department head or operational manager looking to find new growth, break down internal silos + get a competitive edge – this is your gig.

There’s only one rule - you must be brave + up for change.

$795 inc GST - $995 inc GST

Event Details
Date: 20 August 2019
Time: 9:30am - %:30pm

Where is it?
Loft West End
100 Boundary Street
West End, 4101

For further information...
Networx Brisbane
07 3876 4911
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